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About Us

Our Story: Born from a Promise

Welcome to Incentives — where every treat tells a story of health, happiness, and a promise made to every pet parent seeking the best for their furry family members.

Incentives sprouted from a simple yet profound realisation: in a world bustling with pet products, finding ones that truly resonated with our values of health and simplicity was like searching for a needle in a haystack. We wanted more than just treats for our pets; we wanted nutritionally-rich incentives that made them leap with joy and thrive in wellness.

What We Are About: Purity, Transparency, Compassion

Our journey at Incentives is paved with a commitment to purity. We stand firm in our belief that the best treats are created from the best ingredients — no mysteries, no additives, just the purest, simplest, nature-derived ingredients.

Transparency isn't just a buzzword for us; it's the cornerstone of our relationship with you and your pets. We ensure every ingredient, every process, and every decision is clear and upfront. This way, you know exactly what you’re giving to your pet, and why it’s the best choice you can make for their health.

Compassion is woven into the fabric of our brand. We are not just pet lovers; we are pet parents, just like you. We understand the unconditional love you share with your pets, and it’s our mission to nourish it with every treat we craft.

Establishing Trust: Quality Is Our Creed

At Incentives, we don’t just create; we innovate with intent. Our treats are the fruits of laborious research, meticulous sourcing, and an innovative freeze-drying process that retains maximum nutritional value. We’re here to elevate your pet’s diet, one treat at a time, while setting the gold standard for quality in the pet food industry.

Always Available: Your Peace of Mind Is a Chat Away

We know that the pet parent journey comes with many questions and decisions. That's why we're not just a click away; we're a conversation away. Whether you reach out to us through our website chat, social media channels, or customer service hotline, we are here to listen, to guide, and to provide the support you need.

Your queries and concerns are invaluable to us because they help us improve, innovate, and most importantly, they remind us every day why we do what we do — for the love of pets and the people who love them.

Click here to speak to us

Join Our Family

Our 'About Us' is incomplete without you. We invite you to join the Incentives family, a community bound by the love for pets and the pursuit of their best life. Explore our products, share your stories, and let's embark on this journey of pet wellness together.


    Get your boosts next day if you want them!

  • Money Back Guarantee

    Not feeling our treats? No worries drop us a message.

  • Pure Form // Single Ingredient

    Zero Nasties. We cut out all of the garbage.

Want to find out a little bit more about us?

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